FREQUENTLY ASKED QUESTIONS

HOW CAN I TRACK MY ORDER ?

ONCE YOU PLACE AN ORDER, A TRACKING NUMBER WILL BE PROVIDED

HOW CAN I RETURN MY PRODUCT ?

ONCE YOUR PRODUCT ARRIVES, YOU HAVE A 14-DAY PERIOD TO INITIATE A RETURN. CONSULT OUR RETURN POLICY FOR ADDITIONAL GUIDANCE

WHERE IS OUR CLOTHING MADE ?

OUR CLOTHING COMES FROM SEVERAL COUNTRIES: UNITED STATES, GERMANY, CHINA, POLAND

WHAT IS THE EXPECTED PRODUCT ARRIVAL TIME ?

  • BASED ON YOUR LOCATION

THE TIME FRAME OF AN ORDER DELIVERY IS SEGMENTED INTO TWO PARTS:

  • LEAD TIME: 1~3 BUSINESS DAYS
  • DELIVERY TIME: 6~10 BUSINESS DAYS